Detaje Eksperience

IDS - Intercom Data Service Group

At IDS, Kejsan monitored communication between departments, supported customer-service information flow, worked with key customers on process changes, formulated recommendations and concise reports, and provided guidance for recurring issues.

Oct 2015 - Nov 2016Tirana, Albania

Roli aktual / me i fundit

Business Specialist Consulent

Pergjegjesite

Monitor interdepartmental communication for customer-service needs.
Keep key customers updated on process changes.
Formulate recommendations and solutions with attention to client needs and limitations.
Prepare concise reports and provide guidance for problems and issues.

Pikat kryesore

Supported communication between departments to improve customer-service information flow.
Worked with key customers on process updates designed to improve satisfaction.