IDS
Business Specialist Consulent
Business support role focused on interdepartmental communication, customer updates, recommendations, concise reporting, and guidance on recurring problems.
Role context
At IDS, Kejsan monitored communication between departments, supported customer-service information flow, worked with key customers on process changes, formulated recommendations and concise reports, and provided guidance for recurring issues.
Responsibilities
Monitor interdepartmental communication for customer-service needs.
Keep key customers updated on process changes.
Formulate recommendations and solutions with attention to client needs and limitations.
Prepare concise reports and provide guidance for problems and issues.
Highlights
Supported communication between departments to improve customer-service information flow.
Worked with key customers on process updates designed to improve satisfaction.
Talk about this kind of work
Start a conversation if you want to discuss similar project, delivery, marketing, or content work.