Skills & Experience
Experience, skills, and the operating logic behind the work
A complete view of the path from sales and customer support into content, SEO, digital marketing, account management, and AI-driven development project management.
division5
Account & Project Manager
Client-facing account and project manager with end-to-end ownership across client communication, delivery coordination, SEO, content, social publishing, and podcast production.
E-Commerce - Confidential
SEO & Affiliate Marketing Specialist
SEO and affiliate marketing role for multiple e-commerce websites, focused on organic growth, category-page optimization, technical implementation, analytics, and Impact.com partner operations.
CARDO AI
Digital Marketing Specialist
Digital marketing, SEO, content, social, email, newsletter, website, and analytics work across CARDO AI's online presence.
Ipervox
SEO & Content Manager
Content, SEO, and social media management role covering blog content, website copy, product descriptions, advertising support, social publishing, and audience engagement.
LinkedCopy
Content Writer
Content writing and social media management work for multiple brands, covering blog articles, website copy, long-form ghostwriting, visuals, captions, calendars, and basic performance tracking.
Teleperformance Albania
Customer Service Representative
Customer service role focused on prompt customer communication, complaint resolution, product knowledge, order/request processing, record keeping, and coordination with colleagues.
IDS - Intercom Data Service Group
Business Specialist Consulent
Business support role focused on interdepartmental communication, customer updates, recommendations, concise reporting, and guidance on recurring problems.
Accueil
Sales Specialist
Telephone sales role focused on ADSL and fiber internet contracts for an Italian internet and mobile company.
SAN LORENZO SRL
Sales Specialist
Early sales role focused on culinary products, customer contact, and maintaining relationships with accustomed clients.
Capabilities, credentials, languages, and working strengths
A dashboard-fed view of the skills, certifications, languages, tools, and practical strengths built through client work, SEO execution, content systems, and delivery coordination.
Content Strategy
Planning topics, editorial calendars, content formats, and messaging for social, blogs, newsletters, and websites.
Connected to 4 experiences
Copywriting
Writing captions, website copy, blog copy, newsletter copy, long-form content, and campaign-support copy.
Connected to 4 experiences
Social Media Management
Planning, creating, scheduling, and publishing social content across LinkedIn, Instagram, and other platforms.
Connected to 4 experiences
Design
Creating practical visual assets for social posts, blog articles, infographics, thumbnails, and supporting marketing materials.
Connected to 4 experiences
Podcast & Video Post-production
Turning recordings into full episodes, shorts, clips, thumbnails, captions, and platform-ready posts.
Connected to 1 experience
Customer Relationship Management
Managing customer/client interactions, records, needs, complaints, and relationship continuity.
Connected to 3 experiences
Problem Solving
Identifying issues, resolving blockers, and forming practical recommendations from client or customer constraints.
Connected to 3 experiences
Account Management
Acting as the client-facing bridge between business needs, stakeholder expectations, and delivery teams.
Connected to 1 experience
Stakeholder Communication
Keeping clients, teams, and reviewers aligned through clear messaging and practical follow-up.
Connected to 3 experiences
Project Management
Coordinating goals, timelines, team communication, delivery support, and issue resolution.
Connected to 1 experience
Time Management
Organizing workload, deadlines, publishing schedules, and multi-channel execution.
Connected to 3 experiences
Italian
Full professional proficiency.
Connected to 1 experience
English
Professional working proficiency.
Content Writing
With several years of experience on my showlders writting content for different brands and different industries, I think I've gotten quite the hang of it, but there is always room for improvement.
Analytics & Reporting
Monitoring organic performance and engagement, reporting KPIs, and using data to prioritize content and website work.
Connected to 3 experiences
CMS & Website Management
Updating pages, publishing articles, managing website content, improving information architecture, and maintaining site health.
Connected to 2 experiences
Affiliate Marketing
Managing affiliate partner research, outreach, relationship management, and performance analysis.
Connected to 1 experience
AI-assisted Workflow Building
Using AI and practical automation thinking to make daily marketing, content, and delivery work simpler.
Connected to 1 experience
Email Marketing
Writing and managing email campaigns for existing clients, leads, and relationship-nurturing flows.
Connected to 1 experience
Newsletter Management
Launching and managing client newsletters and supporting LinkedIn newsletter growth.
Connected to 1 experience
Keyword Research
Researching, mapping, and refining keyword targets across websites, category pages, and content calendars.
Connected to 4 experiences
On-page SEO
Optimizing page copy, internal structure, metadata, headings, and search-focused content details.
Connected to 4 experiences
SEO Strategy
Planning SEO roadmaps, prioritizing search work, and connecting organic growth with measurable business outcomes.
Connected to 3 experiences
Technical SEO
Auditing crawlability, indexation, Core Web Vitals, metadata, structured content, and implementation issues with development teams.
Connected to 3 experiences
Internal Linking
Improving site structure and relevance through practical internal linking systems.
Connected to 2 experiences
Metadata
Writing and improving title tags, descriptions, and structured page metadata.
Connected to 3 experiences
Google Search Console
Monitoring search performance, technical signals, indexation, and organic opportunities.
Connected to 3 experiences
BrightEdge
Using enterprise SEO data for ranking analysis, trends, and recommendations.
Connected to 1 experience
Impact.com
Managing affiliate marketing partner operations and performance.
Connected to 1 experience
SEMrush
Analyzing SEO opportunities, keyword performance, and search visibility.
Connected to 1 experience
Trello
Planning and organizing task workflows and delivery boards.
Connected to 1 experience
Certifications
Advanced Content Marketing Certification
Certification listed on Kejsan's LinkedIn profile.
Foundations of Project Management
Certification listed on Kejsan's LinkedIn profile.
Google Analytics Essential Training
Certification listed on Kejsan's LinkedIn profile.
SEO Foundations
Certification listed on Kejsan's LinkedIn profile.
Academic foundation
Formal education that supports analytical thinking, structured problem solving, and practical learning across technical and marketing work.
2013 - 2016
University of Tirana
Bachelor's degree, Chemistry and Food Technology